20 February 2014

My Shopping Experience At Zalora Malaysia


 




I'm sure you guys have heard of the ever so talked about Zalora Website, it has currently taken online shopping to a whole new level and has easily become Asia's leading online fashion destination. The lovely items showcased above are my first ever purchases from Zalora Malaysia. And I've got to admit, they did not disappoint at all. The Zalora Website not only carry clothing items, but also bags, accessories, watches, sports wear, beauty and Muslim wear. The many brands that Zalora has to offer varies from high-end to the more affordable ones. These brands include, MANGO, Ezra, American Apparel, VINCCI, Nine West and so much more. 

My overall experience shopping at Zalora Malaysia was splendid. From the ordering process, to delivery and even price and quality, they were all spot on. In my first order I actually only ordered 3 items, which were the Black Ezra Wedges, Metallic Pink River Island Purse and the Mandarin Collar Top. However, the silly me accidentally order the wrong size for the Black Ezra Wedges. Fret not as Zalora offers free returns within 30days of purchase, which then you'd be refunded fully in store credit which you can reorder the correct size or repurchase any other item of your choice. How great is that?

After noticing my mistake, I immediately repackaged the box and sent it back on its way to the Zalora Warehouse, (yey for no postage charges!). It was my first time shopping at Zalora hence I emailed their customer service to expect my returned shoes. Within the next day, the Zalora Customer Services were friendly enough to inform me that they have received my returned shoes and would proceed my full refund in store credit within the next 3 working days. Within the stated time, I got my store credit and went on getting the shoes in the correct size & even added on a pair of Nude Sandal Heels in my order. All my items came in top shape and to my surprise the shoes were of very good quality.

Plus points to look out for. 
1. Subscribe to their newsletter to be up to date with promotions and new trends, also enjoy a RM20 off your purchase!
2. Free postage to all states and regions in Malaysia with a minimum purchase of RM75.
3. No credit card? Fret not, they offer Cash On Delivery (COD) services right to your doorstep! Just type in your postcode here, to ensure they offer COD services at your area. 

Interested in any of the items seen above? Here are the links. 



Enjoy 15% discount when you shop at Zalora Malaysia when you key in "ZBAPQDIVN" at the coupon code section during checkout! (only applicable to new shoppers). Happy shopping everyone! :)

01 February 2014